What Our Customers Have to Say
Our business survives and thrives on word of mouth and plumbing reviews from our customers. At Black Mountain Plumbing, Inc. we value your feedback. Your comments tell us what kind of job we are doing and help us strive to be better. We appreciate very much the effort and time it takes to recognize us with a review, good or bad and we do pay attention to what you have to say.
Here are some plumbing reviews we have received from our customers.
"We appreciate the excellent work you did on our copper repipe. We had a leak in the Quest pipe and have taken a year and a half to finally find a reliable plumber. You and your crew were courteous, friendly and fun. You took the initiative to correct other issues without adding additional costs to the project. The work was completed in a timely manner and we appreciate all of your helpful advice and excellent referrals. You were correct when you stated 'We will be your plumbers for life.' Thank you for your professional assistance and we look forward to working with you in the the future. Please feel free to use us as reference."-Deanna & Millie Rancho Penasquitos
"I am writing to tell you how much I appreciate Black Mountain Plumbing's service via your employee. He was a super and polite repairman. Did a fantastic job on our bathroom sink repair.Thank you." Sharon W. Go to our review sources page to write your own plumbing reviews.. "Thank you for the work that you did to replace the tub in our master bath. It was a big & difficult job from beginning to end. However, with your expertise and that of your team of workers, it was completed without any problems for us. You were easy to work with, and the efficient clean up at the end of each day was very much appreciated. Best of all, I now have the use of my new tub and will thoroughly enjoy the relaxing experience. If there is ever a need that requires expert plumbing service, I would not hesitate to call you again or recommend you to a friend."-Tamara B. Coronado
"I would like to compliment the plumber who installed our toilet. He was on time, efficient, courteous and knowledgeable. Thank you for sending such a helpful gentleman."-Barbara C.
"Thanks for the excellent service you provided my friend Jill Steiner today. You were so prompt, effective and informative. It's hard not to be really distressed when water starts flooding through the ceiling. Having you take action right away really brightened Jill's day."-Janie K. (Real Estate Agent)
"Now that our house is back to normal, Sean & I are thanking all the hard workers who fixed it all. You deserve a BIG THANKS for going above & beyond the call of duty -- working with the hot dehumidifiers, cutting your head and actually bleeding, troubleshooting all the extra projects I kept throwing at you, assessing the cause of the leak in our son's toilet while you were downstairs fixing the MAJOR problems in the kitchen sink. Oh yes, I can't forget how you stayed an extra half hour (after putting in over 8 hours at my house) to help me with my broken garage door! Wow! You are the BEST & we are very, very thankful & grateful to Black Mtn. Plumbing for sending you our way (AND GOD, too, of course.) As much as we love you & the excellent work you do, we hope to never have to see you again -- HA HA just kidding!! As last month taught us, life happens, when it does -- we're calling you!! Take care & GOD BLESS!"-Kristen & Sean W. (TJ, Mark, Eike & Kindred too) Rancho Penasquitos
"Dear Scott,I just wanted to thank you very much for coming to fix our toilets. We are delighted with the way they now work and are grateful to you. You are still the only plumber I know at the the present time whose opinion and work I completely trust (even if I have to think about it for a while.) Thanks again."-Helen W. Del Mar Heights
"Dear Black Mountain Plumbing: This is to compliment your employee who gave us excellent service in all facets of his job. He arrived on time, worked skillfully, and did his best to provide me with a satisfactory outcome.I was inpressed with his enthusiasm for his work, the pleasure he expressed in a job well-done, and his professionalism. I especially want to express my appreciation for all he did to attempt to make my poor-quality faucet operational, trying several different approaches. When that didn't work, he contacted a supplier to try to obtain the specific type of faucet I wanted. The final result, while not being exactly what I had in mind, was very good, and will give me years of excellent service, I'm sure.I am confident that if I have a plumbing need at some future date, I will not hesitate to call upon you again."-Diane R. Rancho Penasquitos